Notification - change in Lufthansa Cargo process

Access to HAWBs required on imports to Portugal

Carrier must provide House Airwaybills to customs for clearance of import shipments arriving on trucks. Consol manifest not sufficient.

Therefore access to House Airwaybills required for carrier.


For all Consolidation import shipments to LIS and OPO please provide House AWB document outside of pouch.

In case of EAW they may be sent as soft copy to



  • No import clearance possible
01. September, 2022
Until further notice
Your local sales office
Overview of process changes