Notification - change in Lufthansa Cargo process
Request for Written Statement of DACH region (Germany, Austria & Switzerland) to be reported only via eServices
To ensure fast processing of enquiries and reduce waiting times in the Customer Service, we will accept requests for Written Statement only via eServices (Written Statement; available after Log-In), and not via e-mail anymore.
Register for eServices login, if not available yet.
- Delays in processing statements, claims, tickets, etc.
15. May, 2023
Your local sales office