Notification - change in Lufthansa Cargo process

Request for Written Statement of Middle East, Africa, South Asia & CIS region to be reported only via eServices
Middle East, Africa, South Asia & CIS
ALL
ALL

To ensure fast processing of enquiries and reduce waiting times in the Customer Service, we will accept requests for Written Statement only via eServices (Written Statement; available after Log-In), and not via e-mail anymore.

Other

Register for eServices login, if not available yet.

  • Delays in processing statements, claims, tickets, etc.
13. November, 2023
Permanent
Your local sales office
Overview of process changes