Notification - change in Lufthansa Cargo process

HAWB data must match customs filings

Due to repeated issues brought to our attention by different customs authorities we would like to emphasize the following:

HAWB data provided to the carrier must match the House data provided to customs for clearance purposes at the destination.

Example given: if 50 House bills are customs cleared at destination, carrier must also report 50 HAWBs to customs from our side. Else carrier fines shall be passed on to customer.



Ensure that carrier is provided with data matching what is used for customs clearance at final destination.

  • Additional costs applying
14. November, 2022
Your local sales office
Overview of process changes