Notification - change in Lufthansa Cargo process

Written statements can now be requested via eForm
All
All
All

Written statements can now be requested via eForm.

This functionality is available after signing in on lufthansa-cargo.com. Further details, see attachment.

Requests sumitted via eForm will be given precedence in processing.

Other

Use eForm to submit your request for written statements as described in attachment.

  • Delays in processing statements, claims, tickets, etc.
01. March, 2021
Until further notice
Your local sales office
Overview of process changes