Notification - change in Lufthansa Cargo process

HAWB filing to Canada Customs to be done by Freight Forwarders from 4th Jan 2021

Effective 4th January Lufthansa Cargo, in accordance with regulations of CBSA, will no longer file any House Bills to Canadian Customs.

CBSA mandates this as Freight Forwarder responsibility as part of eManifest Electronic House Bill. Carriers are no longer to submit supplementary bills.


Kindly ensure that freight forwarder files their own HAWB data to CBSA by means of eHBL (eManifest Electronic House Bill).

Source: CBSA Customs Notice 20-28:

  • No customs clearance possible
  • Potential delay
04. January, 2021
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Overview of process changes